How long will it take to receive my order?
In stock items will be processed in 3-5 days, plus shipping time. Dyed to order, preorders, and Clubs take longer, and details can be found on the product page. If you are unsure of how long an item may take to ship, please feel free to reach out via my Contact Me page and I am happy to help you!
Why does my yarn look different from the picture?
I do my best to capture the yarn accurately in photographs and to edit the photo before adding pictures to my website, so that the photos represent the actual yarn as closely as possible. The photo may look different on your screen due to differnt screen and monitor settings and variation. Please also keep in mind that the skein in the photograph may not be the one you receive with your order, and the skeins do vary from skein to skein, dye lot to dye lot, and even within the same dye batch, as is expected with Hand Dyed Yarn.
Do you offer custom orders?
At this time, custom orders are unavailable. If you are looking for a colorway that I normally stock, in amounts not currently in stock, please use the Sweater Quantity option on the website, or use the Contact Me form for more help.